How To Schedule A Service Appointment For Your GE Appliance

By Gavin | February 09, 2022

Check out this article to learn how to schedule a service appointment for your GE appliance online. Also, on the GE website, you can find appliance manuals, support videos, and general FAQs.

However, today we will focus on scheduling a service appointment. Please have the model and the serial number of the appliance you wish to schedule an appointment for. These are sent to you by Customer Service at checkout. Still, you can also find them on the manufacturer's sticker inside the appliance.

If you want to know how to do the and please view this post.

Schedule A Service Appointment

Please take some time to review the steps for making an appointment below

  • First, navigate to the GEAppliances web address.

  • Select the Owner Support tab at the top of the screen and click on Schedule a Service. This will take you to the main page.

  • Here you can schedule a service appointment or check the status of an existing appointment by clicking on the blue Schedule Service button on the left side of the screen.

  • On the next page, you have three options: continue to create an account as a guest or log in to your existing account.

  • We will continue as guests, but this is the same basic scheduling process, and once you start, we will be on the Let's Get Started page.

  • Step 1 Select an appliance Let's take a refrigerator as an example.

  • Step 2 Enter your postal code. This will take you to the next page, telling the system about your electrical problem.

  • Here you provide details about your problem, you will see the problem and what is wrong with your appliance.

  • Select an answer from the drop-down menu.

  • Next, fill in the fields, say tell GE a little more and make sure you provide the service technician with any necessary details of the problem.

  • Your appliance was purchased within the last 12 months. Click Yes.

  • Suppose your device is more than 12 months old but still within the second year of ownership. In that case, you will exit this process and contact Customer Care at 703-348- 5800 for further instructions on arranging for an Assurant extended warranty.

  • Next, enter your model number and serial number in the appropriate fields, and a chatbox may pop up with information on how to resolve your problem.

  • If you like, this may provide a simple solution to the problem you are experiencing.

  • And choose a day and time that suits the service appointment.

  • Once you have selected a date and time, click on the next appointment.

If your account is already set up, this information will automatically populate. Once complete, click to schedule an appointment.

At this point, GE provides the date and time and issues a confirmation number. It is essential to note your confirmation number. If you want to reschedule your appointment, you will need this information. As you scroll down, you will see all the appointment details. You have to do everything.

Appliance Repair Service and Support

SCHEDULE SERVICE OR call GE Appliance Service 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET Saturday – Sunday: 8 a.m. – 6 p.m.


The above teaches you how to schedule a service appointment for your GE appliance online.

How about that? Isn't it simple?

Just find the address of the GE Appliances website first, and follow the system prompts step by step.